There is no better way to gain a detailed as well as holistic view of your customers. With the help of customer intelligence (CI), you can change all of your customer interactions to be data-driven and highly personalized. This, in turn, will generate increased customer satisfaction, loyalty, and retention, leading to increases in your most important customer KPIs.
See this bunch of adorable baby piglets who are just too sleepy to lift their heads react to sounds
Anyone who sets up a so-called »Digital Marketing Strategy« today can not avoid social media. Social media can be a cost-effective way for brands and companies to connect with millions of potential customers worldwide, directly and without major hurdles, virtually in real time.
New research shows that adopting AI is becoming a necessity for European companies
When you’re already fully occupied by daily business, the thought of integrating artificial intelligence (AI) into your customer service and customer experience strategy can seem too daunting to consider.
The web is constantly evolving, and audiences are evolving right along with it. That is why, businesses and CMOs need to evolve, too if they hope to stay ahead of the game.
If a person works with an artificial intelligence (AI) system, they are called a centaur. We’ll see more of those hybrids in the year to come, analysts claim.
An emerging trend has entered the ecommerce marketing arena. Micro-influencers, have successfully settled in the world traditionally ruled by the Kardashians and eventually gained even more value for marketers.